NUACOM incident
Service Notice — Outgoing Call Issues Affecting Select Accounts
Resolved after 19 minutes, affecting Outbound Calls, on June 11, 2026.
We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
Affected components
Update timeline
- investigating Jun 11, 2026, 01:50 PM UTC
We wanted to let you know that we are currently seeing an issue with outgoing calls affecting a small number of accounts. Our team is on it and working to resolve this as quickly as possible. Incoming calls are working as normal. We will keep you updated and apologise for any disruption caused.
- identified Jun 11, 2026, 02:09 PM UTC
Our team has identified the cause of the outgoing call issue. We are working on a fix right now and aim to have everything back to normal as soon as possible. We will update you again once it is resolved.
- monitoring Jun 11, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 02:10 PM UTC
We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
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