Resolved after 2 hours 38 minutes, on October 30, 2026.
Resolved. The cause of the missing call history has been corrected, and call history is now fully restored in the Management Portal and apps. Thank you for your patience.
Update timeline
- investigating Oct 30, 2026, 10:07 AM UTC
We are investigating reports of call history not appearing in the Management Portal and mobile/desktop apps for calls made today. Calls are being processed normally, but today's history is not yet visible in the call log. We are working to restore access to call history and will update you shortly.
- monitoring Oct 30, 2026, 11:13 AM UTC
We have identified and resolved the cause of the issue that prevented call history from appearing in the Management Portal and apps for calls made this morning. Call history is now being restored. We will continue monitoring and mark this as resolved once all history is fully available.
- resolved Oct 30, 2026, 12:46 PM UTC
Resolved. The cause of the missing call history has been corrected, and call history is now fully restored in the Management Portal and apps. Thank you for your patience.
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