NUACOM incident
We have experienced a short outage on one of the gateways affecting some clients between 15:34 and 15:49 IST
Resolved after 1 hour 19 minutes, on April 3, 2025.
One of our SIP gateways (k1) received a large amount of requests from the Internet Due to the high load, it was not able to process all requests. Some IP handsets have experienced the error "SIP Registration Fail". For about 10 min, the IP handsets which have an extension board, would not see the button's indication light working correctly.
Update timeline
- resolved Apr 03, 2025, 03:10 PM UTC
One of our SIP gateways (k1) received a large amount of requests from the Internet Due to the high load, it was not able to process all requests. Some IP handsets have experienced the error "SIP Registration Fail". For about 10 min, the IP handsets which have an extension board, would not see the button's indication light working correctly.
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