NUACOM incident
We have experienced an outage on one of the gateways affecting some clients between 04:30 am and 09:40 IST
Resolved on April 7, 2025.
One of our SIP gateways (k1) received many requests from the Internet, and it could not process all of them. Some IP handsets have experienced the error "SIP Registration Fail". We found the source of the issue and have resolved the issue. We are increasing the capacity of the system so it can deal with larger volumes of traffic.
Update timeline
- resolved Apr 07, 2025, 08:57 AM UTC
One of our SIP gateways (k1) received many requests from the Internet, and it could not process all of them. Some IP handsets have experienced the error "SIP Registration Fail". We found the source of the issue and have resolved the issue. We are increasing the capacity of the system so it can deal with larger volumes of traffic.
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