Resolved after 20 minutes, affecting Public API and Management Portal and 1 more, on September 16, 2025.
The issue is resolved, and the systems are back operational. Apologies for the problems caused.
Affected components
Public APIManagement PortalDesktop AppMobile AppGoogle Chrome Extension3rd Party Integrations
Update timeline
- investigating Sep 16, 2025, 08:41 AM UTC
We are observing issues with the API being slow or unavailable, we are investigating the cause of the issue.
- monitoring Sep 16, 2025, 08:53 AM UTC
The issue was identified and resolved. The NOC team is monitoring the performance.
- resolved Sep 16, 2025, 09:02 AM UTC
The issue is resolved, and the systems are back operational. Apologies for the problems caused.
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