NTA incident
Internet connections down
Minor
Resolved after 2 hours 11 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on September 16, 2026.
The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..
Affected components
Inbound CallsOutbound CallsWeb InterfaceSecondary Services (Handset Provisioning)Busy LampsSecondary Services (Wallboards)Secondary Services (Bubble Integration)Secondary Services (Dialer)Broadband Services (Lease Lines)API
Update timeline
- identified Sep 16, 2026, 06:30 AM UTC
We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers
- resolved Sep 16, 2026, 07:11 AM UTC
This incident has been resolved.
- resolved Sep 16, 2026, 08:41 AM UTC
The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..
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