Is NTA down?
Last checked 2m agoNo incidents right now.
NTA is operational right now. Last checked 2m ago; the most recent incident resolved 8d ago.
Real-time NTA status, recent outages, and incident history: pulled directly from NTA's official status page at status.nta.co.uk every 5 minutes. Pingoru tracks 27 NTA services and has captured 3 incidents in the last 90 days (98.56% uptime). Get email, Slack, Discord, or webhook alerts the moment NTA reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Inbound CallsOutbound CallsBusy Lamps
Timeline · 4 updates
- investigating · Sep 23, 2026, 05:57 PM UTC
We are currently investigating this incident.
- monitoring · Sep 23, 2026, 09:31 PM UTC
Inbound, outbound and BLF have been working for some time now, however we are continuing to monitor. Investigations confirmed there has been a major outage with one of our datacenter's links which required some services to be manually switched over. We are still awaiting further information and resolution on this link so this incident will remain in a monitoring state until all connections resume and have been confirmed working.
- resolved · Sep 24, 2026, 06:34 AM UTC
This incident has been resolved. The datacentre link was restored shortly before 05:00\. Registrations have since returned to normal, and services at the affected site have been brought back online and monitored to confirm stability.
- resolved · Sep 28, 2026, 12:18 PM UTC
$19
Latest: $19
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Timeline · 4 updates
- investigating · Sep 23, 2026, 05:57 PM UTC
Inbound and outbound calls have been working for some time but we are still monitoring the service. BLF has not been brought back yet while we investigate..
- monitoring · Sep 23, 2026, 09:31 PM UTC
Inbound, outbound and BLF have been working for some time now, however we are continuing to monitor. Investigations confirmed there has been a major outage with one of our datacenter's links which required some services to be manually switched over. We are still awaiting further information and resolution on this link so this incident will remain in a monitoring state until all connections resume and have been confirmed working..
- resolved · Sep 24, 2026, 06:34 AM UTC
This incident has been resolved. The datacentre link was restored shortly before 05:00\. Registrations have since returned to normal, and services at the affected site have been brought back online and monitored to confirm stability. .
- monitoring · Sep 28, 2026, 12:18 PM UTC
**RFO on 23.09.26** Wednesday 23rd September 2026 17:51 Upstream Network Outage: A third-party provider (Cogent) suffered an outage, breaking connectivity between data centers (THN and ENF). Wednesday 23rd September 2026 18:20 All ENF servers stopped and calls were diverted to THN, which enabled calls to be made, but BLF's were disabled Database Split Dependency: Call handling and Busy Lamp Fields (BLF) rely on sqlsrv2 (ENF), while remaining systems rely on sqlsrv (THN). Because database connections were intentionally split across sites to balance load, the network outage severed cross-site DB communication and disrupted calls and BLF updates. SIP Server Bug: A bug in the SIP server caused registration drops during the extended outage, and failed to recover automatically once connectivity was restored. Thursday 24th September 2026 04:00 Cogent resolved the primary network link issue, and the Data links were restored at ENF Thursday 24th September 2026 06:15 BLF's re-enabled SIP Service Recovery: Manually rebooted the SIP server and executed a service failover, restoring registration levels to normal Immediate / Short-Term Actions Consolidate Databases (Target: Nov 15): Following the Oct 6 web portal release, migrate call handling and BLF back to a single primary database on new hardware. Enable Inter-DC Link: Complete the ILF–ENF and ENF-THN interconnect to provide resilient cross-site database failover. Medium-Term Improvements Database Proxy (Contingency): Implement and test a DB proxy to automatically fail over call handling and BLF traffic if the primary database becomes unavailable. Asterisk Infrastructure: We will add more Asterisk servers to each DB to handle the traffic increase when running on a single DC in case of an outage..
Latest: **RFO on 23.09.26** Wednesday 23rd September 2026 17:51 Upstream Network Outage: A third-party provider (Cogent) suffered an outage, breaking connectivity between data centers (THN…
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- Inbound CallsOutbound CallsWeb InterfaceHandset ProvisioningBusy LampsWallboardsBubble IntegrationDialerLease LinesAPI
Timeline · 3 updates
- identified · Sep 16, 2026, 06:30 AM UTC
We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers
- resolved · Sep 16, 2026, 07:11 AM UTC
This incident has been resolved.
- resolved · Sep 16, 2026, 08:41 AM UTC
The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..
Latest: The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..
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Timeline · 3 updates
- identified · Sep 16, 2026, 06:30 AM UTC
We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers.
- identified · Sep 16, 2026, 07:11 AM UTC
We are continuing to work on a fix for this incident..
- resolved · Sep 16, 2026, 08:41 AM UTC
The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues...
Latest: The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues...
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- MobeX WebMobeX+ MobileMobeX 4TeamsMobeX UCMobeX TouchMobeX Click2DialCall recordingEmail Reports
Timeline · 2 updates
- investigating · Sep 04, 2026, 12:01 PM UTC
We are currently investigating an incident regarding the delivery of emails to Microsoft based accounts. This issue is affect the delivery of login codes for Mobex as well as the delivery of emails for reporting and call recording only.
- resolved · Sep 04, 2026, 12:27 PM UTC
This incident has been resolved. The issue has been traced to a poor IP reputation from Microsoft towards one of our email & FTP servers. This server has been adjusted to workaround this issue. We will continue to raise enquiries with Microsoft as to why our IP was blocked.
Latest: This incident has been resolved. The issue has been traced to a poor IP reputation from Microsoft towards one of our email & FTP servers. This server has been adjusted to workaroun…
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See the full NTA outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Instatus · 27 components checked every 5 minutesThe longest incident in the last year, Network Issues on February 26, 2026, ran for 17 hours. 16 maintenance windows announced in the same period.
Most affected components, last 12 months
- Busy Lamps2
- Inbound Calls2
- MobeX 4Teams2
- MobeX Click2Dial2
- MobeX Touch2
Latest incidents
- We are aware of an incident and are currently working towards a resolution.
We are currently investigating this incident.
- We are aware of an incident and are currently working towards a resolution.
Inbound and outbound calls have been working for some time but we are still monitoring the service. BLF has not been brought back yet while we investigate..
- Internet connections down
We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not…
- Started Sep 23, 2026, 05:57 PM UTC · Resolved Sep 24, 2026, 06:34 AM UTC · 12h 36m
- Started Sep 23, 2026, 05:57 PM UTC · Resolved Sep 24, 2026, 06:34 AM UTC · 12h 36m
- Internet connections down ResolvedStarted Sep 16, 2026, 06:30 AM UTC · Resolved Sep 16, 2026, 08:41 AM UTC · 2h 11m
- Internet connections down ResolvedStarted Sep 16, 2026, 06:30 AM UTC · Resolved Sep 16, 2026, 08:41 AM UTC · 2h 11m
- Microsoft Email Delivery Issue ResolvedStarted Sep 04, 2026, 12:01 PM UTC · Resolved Sep 04, 2026, 12:27 PM UTC · 25m
- Microsoft Email Delivery Issue ResolvedStarted Sep 04, 2026, 12:01 PM UTC · Resolved Sep 04, 2026, 12:27 PM UTC · 25m