Resolved after 1 hour 55 minutes, affecting Admin Portal and Employee Portal, on July 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Admin PortalEmployee Portal
Update timeline
- investigating Jul 02, 2026, 08:55 PM UTC
Users are experiencing slow page loads or timeouts for the systems listed below. The Novara Technology team is currently looking into the issue.
- identified Jul 02, 2026, 08:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 02, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2026, 09:40 PM UTC
This incident has been resolved.
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