Novara incident

Unplanned Outage - RMC

Resolved after 5 minutes, affecting Admin Portal and Employee Portal, on July 13, 2026.

identified Jul 13, 2026, 01:22 PM UTC

Users are experiencing slow page loads or timeouts for the systems listed below. The Novara Technology team is currently looking into the issue.

Started
Jul 13, 2026, 01:22 PM UTC
Resolved
Jul 13, 2026, 01:27 PM UTC
Duration
5m
Detected by Pingoru
Jul 13, 2026, 01:22 PM UTC

Affected components

Admin PortalEmployee Portal

Update timeline

  1. identified Jul 13, 2026, 01:22 PM UTC

    Users are experiencing slow page loads or timeouts for the systems listed below. The Novara Technology team is currently looking into the issue.

  2. resolved Jul 13, 2026, 01:27 PM UTC

    This incident has been resolved.

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