Northpass incident

AWS - Application outage

Critical Vendor's status page →

Resolved after 55 minutes, on January 16, 2026.

resolved Jan 16, 2026, 12:13 PM UTC

Time: 06:47–06:55 EST (8 minutes) Impact: AWS only application unavailable/slow due to query timeouts. Cause: Database changes increased load, causing timeouts on application queries. Resolution: Service restored after mitigating the database changes and stabilising load.

Started
Jan 16, 2026, 11:00 AM UTC
Resolved
Jan 16, 2026, 11:55 AM UTC
Duration
55m
Detected by Pingoru
Jan 16, 2026, 11:00 AM UTC

Update timeline

  1. resolved Jan 16, 2026, 12:13 PM UTC

    Time: 06:47–06:55 EST (8 minutes) Impact: AWS only application unavailable/slow due to query timeouts. Cause: Database changes increased load, causing timeouts on application queries. Resolution: Service restored after mitigating the database changes and stabilising load.

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