Resolved after 3 hours 26 minutes, affecting Northpass App - AWS, on October 19, 2026.
This incident has been resolved. Some users experienced slow load times and errors on the People page. A fix has been deployed and the page is loading as expected. Thank you for your patience. If you continue to see issues, please contact our support team.
Affected components
Update timeline
- investigating Oct 19, 2026, 03:29 PM UTC
Users may experience slowness or errors while trying to load content from the "People" page. We are investigating and will provide an update as we have more information.
- monitoring Oct 19, 2026, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2026, 06:56 PM UTC
This incident has been resolved. Some users experienced slow load times and errors on the People page. A fix has been deployed and the page is loading as expected. Thank you for your patience. If you continue to see issues, please contact our support team.
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