Northbeam incident

Delays in pixel data processing

Resolved after 18 hours 21 minutes, affecting Data processing and Data collection (Data collection — Primary Data Center), on June 29, 2026.

monitoring Jun 29, 2026, 09:49 PM UTC

Northbeam pixel data is delayed by approximately two hours.

Started
Jun 29, 2026, 05:46 PM UTC
Resolved
Jun 30, 2026, 12:07 PM UTC
Duration
18h 21m
Detected by Pingoru
Jun 29, 2026, 05:46 PM UTC

Affected components

Data processingData collection (Data collection — Primary Data Center)

Update timeline

  1. investigating Jun 29, 2026, 05:46 PM UTC

    We are addressing delays in pixel data processing that began around 7:45a PT. During this time, some customers may see delays in data reporting for attributed metrics. We have isolated the issue to a processing backlog in part of our ingestion pipeline, and our engineering team is actively working to restore normal throughput. We will continue to share updates as progress is made.

  2. monitoring Jun 29, 2026, 09:49 PM UTC

    Northbeam pixel data is delayed by approximately two hours.

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