Northbeam incident

Export creation errors from the Sales page

Resolved after 19 minutes, affecting Exports and Exports (Exports — Primary Data Center), on September 9, 2026.

identified Sep 09, 2026, 04:10 PM UTC

We are aware of an issue affecting the creation of new exports from the Sales page. Attempts to create a new export from this page may fail. The following remain operational: Data Export API, Running existing export reports, Touchpoint export creation. We will provide another update as more information becomes available.

Started
Sep 09, 2026, 04:10 PM UTC
Resolved
Sep 09, 2026, 04:30 PM UTC
Duration
19m
Detected by Pingoru
Sep 09, 2026, 04:10 PM UTC

Affected components

ExportsExports (Exports — Primary Data Center)

Update timeline

  1. identified Sep 09, 2026, 04:10 PM UTC

    We are aware of an issue affecting the creation of new exports from the Sales page. Attempts to create a new export from this page may fail. The following remain operational: Data Export API, Running existing export reports, Touchpoint export creation. We will provide another update as more information becomes available.

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