Resolved after 1 day 16 hours, affecting Snap and Snap (Snap — External data integrations), on May 18, 2026.
We have started to see signs of recovery upstream. We will continue to monitor the issue until the data pipelines are caught up.
Affected components
Update timeline
- investigating May 18, 2026, 11:13 PM UTC
We are aware of an upstream issue affecting the Snap Ads integration that is causing gaps in Snap Ads data in Northbeam. The upstream impact appears to have started about 8:00 p.m on Monday, May 18, 2026 UTC. As a result, customers with a Snap integration may see delayed or inaccurate ad spend and performance metrics in their dashboards. Our engineering team is actively monitoring the issue. We will share another update as soon as we have more information or a recovery path.
- monitoring May 18, 2026, 11:21 PM UTC
We have started to see signs of recovery upstream. We will continue to monitor the issue until the data pipelines are caught up.
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