Vantiv incident

Service Incident - Tsys Sierra EMV

Minor Vendor's status page →

Resolved after 1 hour 34 minutes, affecting Credit Card Processing and TSYS, on October 23, 2025.

identified Oct 23, 2025, 04:54 PM UTC

Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.

Started
Oct 23, 2025, 04:54 PM UTC
Resolved
Oct 23, 2025, 06:29 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 23, 2025, 04:54 PM UTC

Affected components

Credit Card ProcessingTSYS

Update timeline

  1. identified Oct 23, 2025, 04:54 PM UTC

    Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.

  2. resolved Oct 23, 2025, 06:29 PM UTC

    This incident has been resolved.

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