Resolved after 3 hours 10 minutes, affecting Transaction API and Control Panel and 1 more, on December 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Transaction APIControl PanelCredit Card Processing
Update timeline
- investigating Dec 12, 2025, 01:36 PM UTC
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
- monitoring Dec 12, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 04:46 PM UTC
This incident has been resolved. No further errors have been observed.
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