Resolved after 4 hours 18 minutes, affecting Transaction API and Phone and 1 more, on December 16, 2025.
Engineers have resolved and confirmed the impacted services are operational and stable.
Affected components
Transaction APIPhoneFirst Data OmahaFirst Data NashvilleControl PanelFirst Data Nashville NorthCredit Card ProcessingFirst Data CaribbeanElectronic Check ProcessingFirst Data Canada
Update timeline
- identified Dec 16, 2025, 09:30 AM UTC
We have identified an issue where resellers are reporting a lack of settlement notifications due to a delay in file processing for First Data Nashville North V2 Our engineers are monitoring to ensure all settlements are processed correctly.
- resolved Dec 16, 2025, 01:48 PM UTC
Engineers have resolved and confirmed the impacted services are operational and stable.
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