Vantiv incident

Gateway Platform Error

Resolved after 1 hour 14 minutes, affecting Credit Card Processing, on January 7, 2026.

resolved Jan 07, 2026, 06:33 AM UTC

There have been no further errors observed. Errors occurred for many requests made between 11:09:20 PM CST - 11:21:52 PM CST.

Started
Jan 07, 2026, 05:19 AM UTC
Resolved
Jan 07, 2026, 06:33 AM UTC
Duration
1h 14m
Detected by Pingoru
Jan 07, 2026, 05:19 AM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Jan 07, 2026, 05:19 AM UTC

    We have identified an issue affecting the Gateway Platform and are actively investigating. Further updates will be provided as more information becomes available.

  2. monitoring Jan 07, 2026, 06:12 AM UTC

    Engineers are monitoring the Gateway Platform. Many requests made between 23:09:20 PM CST - 23:21:52 PM CST resulted in errors.

  3. resolved Jan 07, 2026, 06:33 AM UTC

    There have been no further errors observed. Errors occurred for many requests made between 11:09:20 PM CST - 11:21:52 PM CST.

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