Vantiv incident

Gateway Connectivity Issues

Resolved after 23 minutes, affecting Transaction API and Control Panel and 1 more, on January 17, 2026.

resolved Jan 17, 2026, 03:16 AM UTC

No further issues have been observed. Intermittent connectivity occurred from 8:36–8:38 PM CST.

Started
Jan 17, 2026, 02:53 AM UTC
Resolved
Jan 17, 2026, 03:16 AM UTC
Duration
23m
Detected by Pingoru
Jan 17, 2026, 02:53 AM UTC

Affected components

Transaction APIControl PanelCredit Card ProcessingElectronic Check ProcessingQuery API

Update timeline

  1. monitoring Jan 17, 2026, 02:53 AM UTC

    Engineers are monitoring connectivity issues that occurred between 8:36 - 8:38 PM CST. Requests are currently processing normally.

  2. resolved Jan 17, 2026, 03:16 AM UTC

    No further issues have been observed. Intermittent connectivity occurred from 8:36–8:38 PM CST.

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