Vantiv incident

Transaction Processing Issues

Resolved after 9 minutes, on September 28, 2026.

resolved Sep 28, 2026, 01:40 PM UTC

The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.

Started
Sep 28, 2026, 01:31 PM UTC
Resolved
Sep 28, 2026, 01:40 PM UTC
Duration
9m
Detected by Pingoru
Sep 28, 2026, 01:31 PM UTC

Update timeline

  1. investigating Sep 28, 2026, 01:31 PM UTC

    We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding. Our technical teams are actively investigating the root cause and assessing the full impact.

  2. resolved Sep 28, 2026, 01:40 PM UTC

    The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.

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