Nintex incident

Intermittent errors processing documents in US and Canada

Resolved after 2 hours 31 minutes, affecting Nintex DocGen API and Nintex Process Manager - Production (Nintex Process Manager - Production — Canada) and 1 more, on May 4, 2026.

identified May 04, 2026, 05:17 PM UTC

DocGen for Workflow is currently experiencing increased error rates due to an incident with our cloud provider. Engineers are working to resolve the issue as quickly as possible.

Started: May 04, 2026, 05:17 PM UTC
Resolved: May 04, 2026, 07:48 PM UTC
Duration: 2h 31m
Detected by Pingoru: May 04, 2026, 05:17 PM UTC

Affected components

Nintex DocGen APINintex Process Manager - Production (Nintex Process Manager - Production — Canada)Nintex DocGen Manager (Nintex DocGen Manager — United States)

Update timeline

identified May 04, 2026, 05:17 PM UTC

DocGen for Workflow is currently experiencing increased error rates due to an incident with our cloud provider. Engineers are working to resolve the issue as quickly as possible.

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