Ngrok incident

Intermittent issue downloading the ngrok agent

Resolved after 2 hours 28 minutes, affecting ngrok Agent and Libraries, on November 26, 2025.

monitoring Nov 26, 2025, 08:44 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 26, 2025, 06:28 PM UTC
Resolved
Nov 26, 2025, 08:57 PM UTC
Duration
2h 28m
Detected by Pingoru
Nov 26, 2025, 06:28 PM UTC

Affected components

ngrok Agent and Libraries

Update timeline

  1. identified Nov 26, 2025, 06:28 PM UTC

    We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

  2. monitoring Nov 26, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 26, 2025, 08:57 PM UTC

    This incident has been resolved.

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