Resolved after 5 hours 26 minutes, affecting Dashboard (https://dashboard.ngrok.com), on September 17, 2026.
We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.
Affected components
Dashboard (https://dashboard.ngrok.com)
Update timeline
- investigating Sep 17, 2026, 03:10 PM UTC
Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.
- monitoring Sep 17, 2026, 03:36 PM UTC
We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.
- resolved Sep 17, 2026, 08:37 PM UTC
This incident has been resolved.
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