Ngrok incident
Dashboard failures: Billing Page and Account Creation down
Resolved after 37 minutes, affecting Dashboard (https://dashboard.ngrok.com), on November 27, 2024.
A fix has been deployed which resolves the issue and restores all dashboard functionality. We are monitoring to ensure that the fix is correct.
Affected components
Update timeline
- identified Nov 27, 2024, 01:35 AM UTC
We are tracking an issue that prevents new accounts from being created, existing accounts from being deleted and also results in failures to access the billing subscription page to view or manage an account's subscription. We are preparing a fix for deployment. No other services are known to be affected at this time.
- monitoring Nov 27, 2024, 01:54 AM UTC
A fix has been deployed which resolves the issue and restores all dashboard functionality. We are monitoring to ensure that the fix is correct.
- resolved Nov 27, 2024, 02:13 AM UTC
This incident has been resolved.
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