Ngrok incident

Rate limit action causing connection issues

Resolved after 1 hour 48 minutes, affecting Region - AP and Region - AU and 1 more, on April 24, 2025.

monitoring Apr 24, 2025, 07:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2025, 06:35 PM UTC
Resolved
Apr 24, 2025, 08:23 PM UTC
Duration
1h 48m
Detected by Pingoru
Apr 24, 2025, 06:35 PM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1ngrok.com

Update timeline

  1. identified Apr 24, 2025, 06:35 PM UTC

    Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

  2. monitoring Apr 24, 2025, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 08:23 PM UTC

    This incident has been resolved.

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