Ngrok incident

Agents are failing to start with an error message about dev domain

Resolved after 40 minutes, affecting Region - AP and Region - AU and 1 more, on July 7, 2025.

identified Jul 07, 2025, 09:00 PM UTC

The issue has been indentified and only affects a very small number of accounts. A fix is being work on.

Started
Jul 07, 2025, 08:48 PM UTC
Resolved
Jul 07, 2025, 09:29 PM UTC
Duration
40m
Detected by Pingoru
Jul 07, 2025, 08:48 PM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1

Update timeline

  1. investigating Jul 07, 2025, 08:48 PM UTC

    We are currently investigating this issue.

  2. identified Jul 07, 2025, 09:00 PM UTC

    The issue has been indentified and only affects a very small number of accounts. A fix is being work on.

  3. resolved Jul 07, 2025, 09:29 PM UTC

    This incident has been resolved.

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