Ngrok incident

ngrok web assets are down

Resolved after 6 hours 24 minutes, affecting Dashboard (https://dashboard.ngrok.com) and API (https://api.ngrok.com) and 1 more, on July 16, 2025.

monitoring Jul 16, 2025, 09:38 PM UTC

We are continuing to monitor for any further issues.

Started: Jul 16, 2025, 09:29 PM UTC
Resolved: Jul 17, 2025, 03:53 AM UTC
Duration: 6h 24m
Detected by Pingoru: Jul 16, 2025, 09:29 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)API (https://api.ngrok.com)ngrok.com

Update timeline

investigating Jul 16, 2025, 09:29 PM UTC

We are currently investigating this issue.
investigating Jul 16, 2025, 09:30 PM UTC

We are continuing to investigate this issue.
monitoring Jul 16, 2025, 09:37 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 16, 2025, 09:38 PM UTC

We are continuing to monitor for any further issues.
resolved Jul 17, 2025, 03:53 AM UTC

This incident has been resolved.

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