Ngrok incident

Errors on our billing and usage pages

Resolved after 40 minutes, affecting Dashboard (https://dashboard.ngrok.com), on August 27, 2025.

monitoring Aug 27, 2025, 04:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2025, 03:44 PM UTC
Resolved
Aug 27, 2025, 04:24 PM UTC
Duration
40m
Detected by Pingoru
Aug 27, 2025, 03:44 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)

Update timeline

  1. identified Aug 27, 2025, 03:44 PM UTC

    We have identified an issue with a third party vendor we use and are working on a fix.

  2. monitoring Aug 27, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:24 PM UTC

    This incident has been resolved.

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