Nexcess incident
Planned Maintenance Extended - cloudhost-78421.us-midwest-1.nxcli.net
Resolved after 7 hours 8 minutes, affecting us-midwest-1, on October 14, 2025.
The planned maintenance on cloudhost-78421.us-midwest-1.nxcli.net is still in progress. Our System Operations team is actively working to complete the maintenance as soon as possible. We sincerely appreciate your continued patience and understanding. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected] We sincerely appreciate your patience and understanding as we work to enhance our services.
Affected components
Update timeline
- investigating Oct 14, 2025, 03:28 PM UTC
Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-78421.us-midwest-1.nxcli.net This maintenance was initially expected to last 3 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected] We sincerely appreciate your patience and understanding as we work to enhance our services.
- investigating Oct 14, 2025, 08:01 PM UTC
The planned maintenance on cloudhost-78421.us-midwest-1.nxcli.net is still in progress. Our System Operations team is actively working to complete the maintenance as soon as possible. We sincerely appreciate your continued patience and understanding. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected] We sincerely appreciate your patience and understanding as we work to enhance our services.
- resolved Oct 14, 2025, 10:36 PM UTC
The maintenance has concluded.
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