Nexcess incident

Service disruption on subset of cloudhosts in the us-midwest-2 region

Resolved after 4 hours 34 minutes, affecting us-midwest-2, on September 26, 2026.

resolved Sep 27, 2026, 12:01 AM UTC

We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

Started
Sep 26, 2026, 07:26 PM UTC
Resolved
Sep 27, 2026, 12:01 AM UTC
Duration
4h 34m
Detected by Pingoru
Sep 26, 2026, 07:26 PM UTC

Affected components

us-midwest-2

Update timeline

  1. identified Sep 26, 2026, 07:26 PM UTC

    Our team has identified a subset of Cloudhost outages in the US-Midwest-2 region and is actively investigating the issue. We will provide another update as soon as more information becomes available. We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at [email protected] or via Live Chat.

  2. monitoring Sep 26, 2026, 10:05 PM UTC

    Our team has confirmed that the affected Cloudhost services in the US-Midwest-2 region are operating normally. We are continuing to monitor the environment to ensure services remain stable. We appreciate your patience while our team worked to resolve the issue.

  3. resolved Sep 27, 2026, 12:01 AM UTC

    We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

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