Resolved after 3 hours 25 minutes, affecting us-west-1, on September 3, 2026.
The mitigation has taken effect, and the server is stable and operating normally. We have closely monitored the environment and have not observed any further issues. If you experience any issues or need assistance, please reach out via Live Chat or by submitting a support case. We appreciate your patience throughout this incident.
Affected components
Update timeline
- identified Sep 03, 2026, 12:08 AM UTC
Our teams have identified a distributed denial of service attack (DDOS) on cloudhost-2038507.us-west-1.nxcli.net. Our network engineers are already enabled for mitigation. We will provide another update as soon as more information becomes available. If you have any questions or concerns, please contact us via live chat or case.
- monitoring Sep 03, 2026, 01:27 AM UTC
The mitigation has taken effect, and the server is stable and operating normally. We have closely monitored the environment and have not observed any further issues. If you experience any issues or need assistance, please reach out via Live Chat or by submitting a support case. We appreciate your patience throughout this incident.
- resolved Sep 03, 2026, 03:33 AM UTC
This incident has been resolved.
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