Nexcess incident
Planned Maintenance Extended - cloudhost-6963373.us-midwest-1.nxcli.net
Resolved after 3 hours 10 minutes, affecting us-midwest-1, on October 15, 2025.
The planned maintenance has been completed. All sites are up, and all servers are stable. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected]
Affected components
Update timeline
- investigating Oct 15, 2025, 11:28 AM UTC
Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-6963373.us-midwest-1.nxcli.net This maintenance was initially expected to last 3–5 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected] We sincerely appreciate your patience and understanding as we work to enhance our services.
- resolved Oct 15, 2025, 02:38 PM UTC
The planned maintenance has been completed. All sites are up, and all servers are stable. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected]
Your product runs on more than Nexcess
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services