Nexcess incident
DDOS Attack on cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net
Resolved after 22 hours 53 minutes, affecting us-west-1, on January 13, 2026.
The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.
Affected components
Update timeline
- investigating Jan 13, 2026, 01:23 PM UTC
We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able. If you have any further questions or concerns, please feel free to reach out to us at [email protected] or call us at 866-639-2377, 313-279-0722 (international).
- monitoring Jan 13, 2026, 03:09 PM UTC
The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.
- resolved Jan 14, 2026, 12:16 PM UTC
This incident has been resolved.
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