Resolved after 1 hour 15 minutes, affecting Lansing, MI (DC3), on April 11, 2026.
We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.
Affected components
Update timeline
- identified Apr 11, 2026, 08:29 PM UTC
We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible. We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at [email protected] or via Live Chat.
- monitoring Apr 11, 2026, 08:49 PM UTC
The issue was caused by a failed network switch, which has now been replaced. Affected services are coming back online, and we are currently monitoring to ensure stability. We appreciate your patience as our team worked to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.
- resolved Apr 11, 2026, 09:44 PM UTC
We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.
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