Nexcess incident
Minor Outage on Subset of Cloudhosts on UK-South-2 Data Center
Resolved after 52 minutes, affecting uk-south-2, on April 15, 2026.
Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team. Live Chat via the Customer Portal: https://sites-portal.nexcess.com Email: [email protected] We appreciate your understanding and patience as we work to enhance our service. System Maintenance Reference: [CC-13363]
Affected components
Update timeline
- identified Apr 15, 2026, 10:58 PM UTC
Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team. Live Chat via the Customer Portal: https://sites-portal.nexcess.com Email: [email protected] We appreciate your understanding and patience as we work to enhance our service. System Maintenance Reference: [CC-13363]
- resolved Apr 15, 2026, 11:46 PM UTC
This incident has been resolved.
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