New Relic incident

Data and Alert Irregularities in the US Region

Resolved on May 25, 2025, affecting APM : US and APM Agent : US and 1 more.

resolved May 25, 2025, 08:52 PM UTC

Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

Started
May 25, 2025, 08:52 PM UTC
Resolved
May 25, 2025, 08:52 PM UTC
Duration
–
Detected by Pingoru
May 25, 2025, 08:52 PM UTC

Affected components

APM : USAPM Agent : USBrowser : USBrowser Agent : USMobile : USMobile Agent : US

Update timeline

  1. resolved May 25, 2025, 08:52 PM UTC

    Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

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