New Relic incident

Salesforce Service Disruption

Resolved after 5 hours 32 minutes, on September 16, 2026.

resolved Sep 16, 2026, 03:40 PM UTC

All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.

Started
Sep 16, 2026, 10:08 AM UTC
Resolved
Sep 16, 2026, 03:40 PM UTC
Duration
5h 32m
Detected by Pingoru
Sep 16, 2026, 10:08 AM UTC

Update timeline

  1. monitoring Sep 16, 2026, 10:08 AM UTC

    If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form

  2. resolved Sep 16, 2026, 03:40 PM UTC

    All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.

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