Resolved after 1 hour 4 minutes, affecting Platform, on September 30, 2025.
The incident with the AU Service has been resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
Affected components
Update timeline
- investigating Sep 30, 2025, 05:22 PM UTC
We are currently investigating an issue affecting our AU service (au.netdocuments.com). Users may experience difficulty reaching the platform at this time. We will provide updates here as we work to resolve the issue. If you need assistance, please contact Support via the portal: https://support.netdocuments.com/
- monitoring Sep 30, 2025, 05:52 PM UTC
The AU Service is operating normally at this time. We will continue to provide updates here if anything further changes. If you need assistance or are still experiencing issues reaching the Service, please contact Support via the portal: https://support.netdocuments.com/
- resolved Sep 30, 2025, 06:27 PM UTC
The incident with the AU Service has been resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
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