Is NetDocuments AU down?

Last checked 8m ago
Current status
NetDocuments AU is up

No incidents right now.

Official status page: https://trust-au.netdocuments.com · Polled every 5 minutes · 5 components tracked

NetDocuments AU is operational right now. Last checked 8m ago; the most recent incident resolved 41d ago.

Real-time NetDocuments AU status, recent outages, and incident history — pulled directly from NetDocuments AU's official status page at https://trust-au.netdocuments.com every 5 minutes. Pingoru tracks 5 NetDocuments AU services and has captured 3 incidents in the last 90 days (99.56% uptime). Get email, Slack, Discord, or webhook alerts the moment NetDocuments AU reports a new incident — free for 5 monitors, no credit card.

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NetDocuments AU uptime 99.56% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h
    Started Aug 03, 2026, 02:18 AM UTC · Resolved Aug 03, 2026, 04:19 AM UTC
    Platform
    Timeline · 4 updates
    • investigating · Aug 03, 2026, 02:18 AM UTC

      We are currently investigating an issue affecting the AU Service. Customers may experience issues logging into NetDocuments or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • investigating · Aug 03, 2026, 02:55 AM UTC

      We are continuing to investigate an issue affecting the AU Service. Customers may intermittently experience issues logging into NetDocuments, checking documents in or out, or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • monitoring · Aug 03, 2026, 03:35 AM UTC

      We have identified an issue impacting the AU Service and have taken action to fully remediate. The Service response has returned to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • resolved · Aug 03, 2026, 04:19 AM UTC

      The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/

    Latest: The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/

  2. Resolved 2h 32m
    Started Jul 16, 2026, 09:59 AM UTC · Resolved Jul 16, 2026, 12:32 PM UTC
    Platform
    Timeline · 4 updates
    • investigating · Jul 16, 2026, 09:59 AM UTC

      We are currently investigating an issue affecting M365 Outlook and Co-Author Login. As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • identified · Jul 16, 2026, 10:30 AM UTC

      We have identified the issue affecting M365 Outlook and Co-Author Login to be a global incident with a third-party provider. We are working with the third party on a resolution. As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • monitoring · Jul 16, 2026, 11:39 AM UTC

      The issue affecting M365 Outlook and Co-Author Login has been resolved, and we will continue to monitor closely. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • resolved · Jul 16, 2026, 12:32 PM UTC

      The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    Latest: The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the porta…

Outage history

Past 90 days · 2 incidents View full outage history →