Netaxept incident

Elevated errors on MasterCard - INC0944262

Resolved after 1 hour 55 minutes, affecting Netaxept Terminal and Netaxept API, on July 15, 2026.

investigating Jul 15, 2026, 07:28 AM UTC

We are currently investigating an issue with elevated MasterCard failures.

Started
Jul 15, 2026, 07:00 AM UTC
Resolved
Jul 15, 2026, 08:55 AM UTC
Duration
1h 55m
Detected by Pingoru
Jul 15, 2026, 07:00 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating Jul 15, 2026, 07:28 AM UTC

    We are currently investigating an issue with elevated MasterCard failures.

  2. resolved Jul 15, 2026, 08:33 AM UTC

    This incident has been resolved.

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