Netaxept incident

Disturbance on Netaxept - INC0989631

Resolved after 1 hour 4 minutes, affecting Netaxept Terminal and Netaxept API, on October 15, 2026.

monitoring Oct 15, 2026, 10:03 AM UTC

Service has recovered and transaction volumes have returned to expected levels. We are continuing to monitor the service while the investigation remains ongoing.

Started
Oct 15, 2026, 09:15 AM UTC
Resolved
Oct 15, 2026, 10:20 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 15, 2026, 09:15 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating Oct 15, 2026, 09:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 15, 2026, 10:03 AM UTC

    Service has recovered and transaction volumes have returned to expected levels. We are continuing to monitor the service while the investigation remains ongoing.

  3. resolved Oct 15, 2026, 10:20 AM UTC

    This incident has been resolved.

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