netApp incident

Data Infrastructure Insights Observability - Metrics ingestion - Operational - (US)

Resolved after 9 hours 16 minutes, affecting API, on May 6, 2025.

identified May 06, 2025, 10:56 PM UTC

We have identified the issue and attempted implementing a solution. An update will be posted once our services return to normal.

Started: May 06, 2025, 10:04 PM UTC
Resolved: May 07, 2025, 07:21 AM UTC
Duration: 9h 16m
Detected by Pingoru: May 06, 2025, 10:04 PM UTC

Affected components

API

Update timeline

investigating May 06, 2025, 10:04 PM UTC

We are experiencing an outage in one of our services in the US region. Some customers may experience problems with their UI.
identified May 06, 2025, 10:56 PM UTC

We have identified the issue and attempted implementing a solution. An update will be posted once our services return to normal.
resolved May 07, 2025, 07:21 AM UTC

The issue is resolved.

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