netApp incident

Data Infrastructure Insights Observability - Metrics ingestion - Major outage - (US 1,EU 1,APAC 1)

Resolved after 4 hours 11 minutes, affecting API and API and 1 more, on September 10, 2026.

resolved Sep 10, 2026, 03:30 PM UTC

Error rates have largely subsided and services continue to function normally. We are considering this issue to be resolved. We are continuing to investigate the root cause.

Started
Sep 10, 2026, 07:04 AM UTC
Resolved
Sep 10, 2026, 11:15 AM UTC
Duration
4h 11m
Detected by Pingoru
Sep 10, 2026, 07:04 AM UTC

Affected components

APIAPIAPI

Update timeline

  1. investigating Sep 10, 2026, 07:04 AM UTC

    We are currently investigating this issue.

  2. identified Sep 10, 2026, 08:53 AM UTC

    We have identified the issue and working on a fix.

  3. monitoring Sep 10, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2026, 03:30 PM UTC

    Error rates have largely subsided and services continue to function normally. We are considering this issue to be resolved. We are continuing to investigate the root cause.

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