Namecheap incident

Issues with Top-Up process using BTCPay

Resolved on August 7, 2026, affecting General.

investigating Aug 07, 2026, 05:34 PM UTC

Dear Customers, We are currently experiencing issues with the top-up process via BTCPay. This payment method was disabled on our website until the issue is resolved. In the meantime, we recommend using another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal, or top up your … Continue reading Issues with Top-Up process using BTCPay → The post Issues with Top-Up process using BTCPay appeared first on Namecheap Status.

Started
Aug 07, 2026, 05:34 PM UTC
Resolved
Aug 07, 2026, 05:34 PM UTC
Duration
–
Detected by Pingoru
Aug 07, 2026, 05:34 PM UTC

Affected components

General

Update timeline

  1. investigating Aug 07, 2026, 05:34 PM UTC

    Dear Customers, We are currently experiencing issues with the top-up process via BTCPay. This payment method was disabled on our website until the issue is resolved. In the meantime, we recommend using another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal, or top up your … Continue reading Issues with Top-Up process using BTCPay → The post Issues with Top-Up process using BTCPay appeared first on Namecheap Status.

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