Namecheap Outage History
Namecheap partial outage · 1 active incident View live status →Pingoru has recorded 115 incidents for Namecheap: 115 in the last 12 months and 68 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 0 of 720 (0%) |
| May 2026 | 24 | 467 of 744 (63%) |
| June 2026 | 11 | 357 of 720 (50%) |
| July 2026 | 8 | 363 of 744 (49%) |
| August 2026 | 26 | 305 of 744 (41%) |
| September 2026 | 23 | 60 of 720 (8%) |
| October 2026 | 17 | 332 of 545 (61%) |
Incidents, newest first
Major October 21, 2026 PHP Security Vulnerability affecting Hosting Services | October 21, 2026 1d 3h Hosting, VPS, Dedicated Servers, Shared Servers and 1 more
Started Oct 21, 2026, 01:31 PM UTC· resolved Oct 22, 2026, 04:51 PM UTC
- identified Oct 21, 2026, 01:31 PM UTC
Dear customers, Please note that two PHP security vulnerabilities, known as PHP2Shell (CVE-2026-109618 and CVE-2026-109619), have recently been disclosed. You may find more information about the vulnerability at https://www.php.net/archive/2026.php#2026-10-20-1 Affected Services: Websites and applications running PHP (all versions) on all platforms. Current Status: In the meantime, customers are advised to keep their CMS, themes, plugins, … Continue reading [ONGOING] PHP Security Vulnerability affecting Hosting Services | October 21, 2026 → The post [ONGOING] PHP Security Vulnerability affecting Hosting Services | October 21, 2026 appeared first on Namecheap Status.
Major October 19, 2026 The Private Email Temporary Issue with the webmail – 19th October, 2026 – Private email
Started Oct 19, 2026, 04:37 PM UTC· resolved Oct 19, 2026, 04:37 PM UTC
- in progress Oct 19, 2026, 04:37 PM UTC
Dear Customers, We regret to inform you that the Private Email Service https://privateemail.com is experiencing temporary issues with mailbox accessibility. Unfortunately, we do not have an ETA so far. Our technical team is already investigating the issue. We will surely keep you updated on the progress. We apologize for any inconvenience this may cause and … Continue reading [Ongoing] The Private Email Temporary Accessibility Issue – 19th October, 2026 → The post [Ongoing] The Private Email Temporary Accessibility Issue – 19th October, 2026 appeared first on Namecheap Status.
Major October 16, 2026 SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | October 17, 2026 2d 6h Hosting, Shared Servers
Started Oct 16, 2026, 02:36 PM UTC· resolved Oct 18, 2026, 09:10 PM UTC
- scheduled Oct 16, 2026, 02:36 PM UTC
Please be informed that the scheduled Autobackup tool maintenance on Premium and Business hosting servers will take place on Saturday, October 17, at 12:00 PM EDT | 16:00 UTC. The primary purpose of this maintenance is to ensure our servers remain up-to-date and continue to deliver optimal performance. Affected servers:Business: 65, 66, 83, 86, 96, 100, 103-106, 108-112, 115, 117-119, 126-128, … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | October 17, 2026 → The post [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | October 17, 2026 appeared first on Namecheap Status.
Major October 16, 2026 Issues with .SI TLD registrations and management. 5d 8h Domains
Started Oct 16, 2026, 10:23 AM UTC· resolved Oct 21, 2026, 07:12 PM UTC
- in progress Oct 16, 2026, 10:23 AM UTC
Dear Customers, We are currently facing issues with billing operations and management for domains with .SI TLD. The orders may fail with different error messages. Please allow us to clarify that these orders will be automatically refunded to your payment source. This issue is currently being handled by our technical team, and we are doing … Continue reading [Ongoing] Issues with .SI TLD registrations and management. → The post [Ongoing] Issues with .SI TLD registrations and management. appeared first on Namecheap Status.
Major October 15, 2026 SSL Proxy: Intermittent website access issues – October 15, 2026 – SSL
Started Oct 15, 2026, 07:10 PM UTC· resolved Oct 15, 2026, 07:10 PM UTC
- investigating Oct 15, 2026, 07:10 PM UTC
Dear Customers, We are currently observing intermittent accessibility issues affecting some domains with SSL certificates installed through Web-Based SSL Automation (SSL Proxy). Affected websites may experience temporary connection failures. We are working to identify the cause and will provide further updates as more information becomes available. We apologize for the inconvenience and thank you for … Continue reading SSL Proxy: Intermittent website access issues – October 15, 2026 → The post SSL Proxy: Intermittent website access issues – October 15, 2026 appeared first on Namecheap Status.
Major October 15, 2026 Test post 10m General
Started Oct 15, 2026, 07:17 AM UTC· resolved Oct 15, 2026, 07:27 AM UTC
- investigating Oct 15, 2026, 07:17 AM UTC
Post for test purpose The post Test post appeared first on Namecheap Status.
Major October 10, 2026 SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SERVERS | October 18, 2026 9d 16h Hosting, Shared Servers
Started Oct 10, 2026, 12:37 AM UTC· resolved Oct 19, 2026, 05:12 PM UTC
- scheduled Oct 10, 2026, 12:37 AM UTC
Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Sunday, October 18, 2026, at 3:00 AM EDT | 07:00 UTC. Maintenance window: 9 hours.Expected downtime: up to 10 minutes twice per server. Affected services:– business112.web-hosting.com– business50.web-hosting.com– business116.web-hosting.com Once the maintenance starts, we will be updating you … Continue reading [Planned] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SERVERS | October 18, 2026 → The post [Planned] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SERVERS | October 18, 2026 appeared first on Namecheap Status.
Major October 10, 2026 SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS AND RESELLER SERVERS | October 17, 2026 8d 22h Hosting, Shared Servers, Reseller Servers
Started Oct 10, 2026, 12:32 AM UTC· resolved Oct 18, 2026, 11:11 PM UTC
- scheduled Oct 10, 2026, 12:32 AM UTC
Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Saturday, October 17, 2026, at 3:00 AM EDT | 07:00 UTC. Maintenance window: 9 hours.Expected downtime: up to 10 minutes twice per server. Affected services:– business18– business45– host39 Once the maintenance starts, we will be updating you … Continue reading [Planned] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS AND RESELLER SERVERS | October 17, 2026 → The post [Planned] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS AND RESELLER SERVERS | October 17, 2026 appeared first on Namecheap Status.
Major October 9, 2026 TEMPORARY TECHNICAL ISSUES WITH AUTOBACKUP ON NAMECHEAP SHARED SERVERS | OCTOBER 9, 2026 – Hosting, Shared Servers
Started Oct 09, 2026, 01:32 PM UTC· resolved Oct 09, 2026, 01:32 PM UTC
- in progress Oct 09, 2026, 01:32 PM UTC
Dear Customers, We regret to inform you that we are currently facing technical issues on the Shared hosting servers. As a result, it’s not possible to restore databases from the Autobackup menu. However, File restoration is not affected at the moment. Our team is actively working on the issue resolution. Unfortunately, we have no ETA … Continue reading [ONGOING] TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP SHARED SERVERS | OCTOBER 9, 2026 → The post [ONGOING] TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP SHARED SERVERS | OCTOBER 9, 2026 appeared first on Namecheap Status.
Major October 8, 2026 SSL certificate issuance delays – October 8, 2026 – SSL
Started Oct 08, 2026, 01:42 PM UTC· resolved Oct 08, 2026, 01:42 PM UTC
- investigating Oct 08, 2026, 01:42 PM UTC
Dear Customers, We regret to inform you that our upstream provider, SSL.com, is currently experiencing issues that are causing delays in certificate issuance. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with SSL.com CA and will keep you updated. If you have already completed the Domain Control Validation (DCV) … Continue reading Delay in SSL.com CA certificate issuance → The post Delay in SSL.com CA certificate issuance appeared first on Namecheap Status.
Major October 8, 2026 SSL certificate issuance is temporarily unavailable – October 8, 2026 – SSL
Started Oct 08, 2026, 10:31 AM UTC· resolved Oct 08, 2026, 10:31 AM UTC
- investigating Oct 08, 2026, 10:31 AM UTC
Dear Customer, Unfortunately, we are currently experiencing an issue with SSL.com certificate activation and reissue. Our team is already working on a solution to resolve the issue as soon as possible. At the moment, we do not have an ETA. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work … Continue reading Issues with SSL.com Certificate Activations and Reissues – October 8, 2026 → The post Issues with SSL.com Certificate Activations and Reissues – October 8, 2026 appeared first on Namecheap Status.
Major October 8, 2026 Private Email Temporary Accessibility Issue – Private email
Started Oct 08, 2026, 09:11 AM UTC· resolved Oct 08, 2026, 09:11 AM UTC
- investigating Oct 08, 2026, 09:11 AM UTC
Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues with mailbox accessibility. Unfortunately, we do not have any ETA so far. Our technical team is already investigating the issue. We will surely keep you updated on the progress. We apologize for any inconvenience this may cause and greatly appreciate … Continue reading [Updated] Private Email Temporary Accessibility Issue → The post [Updated] Private Email Temporary Accessibility Issue appeared first on Namecheap Status.
Major October 6, 2026 Delay in Sectigo SSL certificate issuance – October 6, 2026 – SSL
Started Oct 06, 2026, 09:02 PM UTC· resolved Oct 06, 2026, 09:02 PM UTC
- investigating Oct 06, 2026, 09:02 PM UTC
Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you … Continue reading Delay in Sectigo SSL certificate issuance – October 6, 2026 → The post Delay in Sectigo SSL certificate issuance – October 6, 2026 appeared first on Namecheap Status.
Major October 3, 2026 Sectigo CA Scheduled Maintenance – October 3-4, 2026 1d 2h SSL
Started Oct 03, 2026, 08:42 PM UTC· resolved Oct 04, 2026, 11:15 PM UTC
- scheduled Oct 03, 2026, 08:42 PM UTC
Dear Customers, This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on October 3-4, 2026. The timeframe for maintenance is as follows: October 3, 23:00 – October 4, 01:00 UTCOctober 3, 07:00 PM – 9:00 PM EDT The maintenance will not affect existing, new, pending, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – October 3-4, 2026 → The post [Planned] Sectigo CA Scheduled Maintenance – October 3-4, 2026 appeared first on Namecheap Status.
Major October 3, 2026 Issues with the Support Helpdesk – October 3, 2026 – General
Started Oct 03, 2026, 01:28 PM UTC· resolved Oct 03, 2026, 01:28 PM UTC
- investigating Oct 03, 2026, 01:28 PM UTC
Dear Customers, We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we cannot receive emails temporarily. Thus, email requests will be handled with a delay. Once the issue is fixed, all sent emails will be delivered to us. Meanwhile, our Customer Support Team is providing support via chat. … Continue reading Issues with the Support Helpdesk – October 3, 2026 → The post Issues with the Support Helpdesk – October 3, 2026 appeared first on Namecheap Status.
Major October 3, 2026 Temporary issues with the Private Email service October 3, 2026 – Private email
Started Oct 03, 2026, 12:46 PM UTC· resolved Oct 03, 2026, 12:46 PM UTC
- investigating Oct 03, 2026, 12:46 PM UTC
Dear Customers, We are currently experiencing issues with Private Email webmail, which may result in errors when loading emails. We are also experiencing issues with order processing. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we do not have any ETA so far. We apologize for any inconvenience … Continue reading Temporary issues with the Private Email service October 3, 2026 → The post Temporary issues with the Private Email service October 3, 2026 appeared first on Namecheap Status.
Major September 28, 2026 Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 – Private email
Started Sep 28, 2026, 10:35 AM UTC· resolved Sep 28, 2026, 10:35 AM UTC
- investigating Sep 28, 2026, 10:35 AM UTC
Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 → The post Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 appeared first on Namecheap Status.
Major September 24, 2026 Issue with .shop domains DNS performance – Domains
Started Sep 24, 2026, 07:35 PM UTC· resolved Sep 24, 2026, 07:35 PM UTC
- investigating Sep 24, 2026, 07:35 PM UTC
Dear Customers, Currently we are facing intermittent issues with .shop domains DNS resolution, where DNS queries do not go beyond Registry nameservers. As a result, .shop domains may fail to resolve properly. The issue has been escalated to the Registry for the investigation. Once we have any news, this post will be updated right away. … Continue reading Issue with .shop domains DNS performance → The post Issue with .shop domains DNS performance appeared first on Namecheap Status.
Major September 24, 2026 Technical issues on SSL.com CA side – September 24, 2026 1d SSL
Started Sep 24, 2026, 08:44 AM UTC· resolved Sep 25, 2026, 09:17 AM UTC
- investigating Sep 24, 2026, 08:44 AM UTC
Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing, or downloading SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you … Continue reading Technical issues on SSL.com CA side – September 24, 2026 → The post Technical issues on SSL.com CA side – September 24, 2026 appeared first on Namecheap Status.
Major September 24, 2026 Temporary issues with the Private Email webmail and mail clients– September 24, 2026 – Private email
Started Sep 24, 2026, 08:33 AM UTC· resolved Sep 24, 2026, 08:33 AM UTC
- investigating Sep 24, 2026, 08:33 AM UTC
Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Some users may encounter the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails.” Email clients may also repeatedly prompt users to enter their passwords. Our team is already … Continue reading Temporary issues with the Private Email webmail and mail clients– September 24, 2026 → The post Temporary issues with the Private Email webmail and mail clients– September 24, 2026 appeared first on Namecheap Status.
Major September 22, 2026 Temporary issues with the Private Email webmail – September 22, 2026 – Private email
Started Sep 22, 2026, 11:19 AM UTC· resolved Sep 22, 2026, 11:19 AM UTC
- in progress Sep 22, 2026, 11:19 AM UTC
Dear Customers, We regret to inform you that some Private Email users is currently experiencing temporary issues with the webmail at https://privateemail.com. The IMAP/SMTP connections do not affected. Users may receive the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails”. Our team is already investigating the issue and working on … Continue reading [Ongoing] Temporary issues with the Private Email webmail – September 22, 2026 → The post [Ongoing] Temporary issues with the Private Email webmail – September 22, 2026 appeared first on Namecheap Status.
Major September 21, 2026 Issues with the Support Helpdesk – September 21, 2026 – General
Started Sep 21, 2026, 11:22 AM UTC· resolved Sep 21, 2026, 11:22 AM UTC
- investigating Sep 21, 2026, 11:22 AM UTC
Dear Customers, We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we are not receiving emails temporarily. Thus, requests will be handled with a delay. Once the issue is fixed, all sent emails will be delivered to us. Emails sent before the issue started will be processed as … Continue reading [Updated] Issues with the Support Helpdesk – September 21, 2026 → The post [Updated] Issues with the Support Helpdesk – September 21, 2026 appeared first on Namecheap Status.
Major September 17, 2026 Issues with the certificate activations and reissues –September 17, 2026 – SSL
Started Sep 17, 2026, 03:15 PM UTC· resolved Sep 17, 2026, 03:15 PM UTC
- investigating Sep 17, 2026, 03:15 PM UTC
Dear Customers, We are currently experiencing issues with certificate management options such as activation and validation. This issue may cause errors when activating and reissuing SSLs. Validation and issuance of pending SSL certificates may also be delayed. Our developers are looking into the case, and we are also communicating with SSL.com CA (Certificate Authority) technical … Continue reading [Updated] Issues with the certificate activations and reissues –September 17, 2026 → The post [Updated] Issues with the certificate activations and reissues –September 17, 2026 appeared first on Namecheap Status.
Major September 15, 2026 Temporary issues with the Private Email webmail – September 15, 2026 – Private email
Started Sep 15, 2026, 02:13 PM UTC· resolved Sep 15, 2026, 02:13 PM UTC
- investigating Sep 15, 2026, 02:13 PM UTC
Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails”. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we … Continue reading Temporary issues with the Private Email webmail – September 15, 2026 → The post Temporary issues with the Private Email webmail – September 15, 2026 appeared first on Namecheap Status.
Major September 13, 2026 TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP SHARED AND VPS SERVERS | SEPTEMBER 13, 2026 – Hosting, VPS, Shared Servers
Started Sep 13, 2026, 10:37 AM UTC· resolved Sep 13, 2026, 10:37 AM UTC
- in progress Sep 13, 2026, 10:37 AM UTC
Dear Customers, There are some network issues between Cloudflare and Namecheap hosting servers. There might be “Cloudflare 522” errors on hosted websites. Our Technical team is investigating the matter. You can pause Cloudflare on your domains to get it sorted for now. Here is the needed guide: https://developers.cloudflare.com/fundamentals/manage-domains/pause-cloudflare/ Unfortunately, we do not have an ETA … Continue reading [ONGOING] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP SHARED AND VPS SERVERS | SEPTEMBER 13, 2026 → The post [ONGOING] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP SHARED AND VPS SERVERS | SEPTEMBER 13, 2026 appeared first on Namecheap Status.