Namecheap incident
Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026
Resolved on September 28, 2026, affecting Private email.
Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 → The post Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 appeared first on Namecheap Status.
Affected components
Update timeline
- investigating Sep 28, 2026, 10:35 AM UTC
Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 → The post Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 appeared first on Namecheap Status.
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