Namecheap Outage History

Started Sep 11, 2026, 07:03 AM UTC· resolved Sep 11, 2026, 07:03 AM UTC

1. investigating Sep 11, 2026, 07:03 AM UTC

   Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you updated. Feel … Continue reading Technical issues on SSL.com CA side –September 11, 2026 → The post Technical issues on SSL.com CA side –September 11, 2026 appeared first on Namecheap Status.

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Started Sep 10, 2026, 11:03 PM UTC· resolved Sep 10, 2026, 11:03 PM UTC

1. in progress Sep 10, 2026, 11:03 PM UTC

   Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error message: “Your connection is not private” Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we do not have any ETA … Continue reading [Ongoing] Temporary issues with the Private Email webmail – September 11, 2026 → The post [Ongoing] Temporary issues with the Private Email webmail – September 11, 2026 appeared first on Namecheap Status.

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Started Sep 10, 2026, 09:09 AM UTC· resolved Sep 10, 2026, 09:09 AM UTC

1. investigating Sep 10, 2026, 09:09 AM UTC

   We regret to inform you that the Private Email service is currently experiencing temporary connectivity issues for some users. Affected users may be unable to access the Private Email webmail at https://privateemail.com and may also experience issues connecting to their mailboxes via IMAP or POP3. Some users may receive the following error message: “The site … Continue reading Temporary connectivity issues with the Private Email service – September 10, 2026 → The post Temporary connectivity issues with the Private Email service – September 10, 2026 appeared first on Namecheap Status.

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Started Sep 09, 2026, 11:20 AM UTC· resolved Sep 09, 2026, 11:20 AM UTC

1. investigating Sep 09, 2026, 11:20 AM UTC

   Dear Customers, Unfortunately, currently, we experience issues with Trusted Device and password reset emails delivery at namecheap.com. The related emails may be delivered with a delay. Our technical team is currently working to have the matter resolved as soon as possible. This post will be updated, once we have any news. This issue will not … Continue reading Issue with the trusted devices verification and password reset emails → The post Issue with the trusted devices verification and password reset emails appeared first on Namecheap Status.

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Started Sep 09, 2026, 07:52 AM UTC· resolved Sep 09, 2026, 07:52 AM UTC

1. investigating Sep 09, 2026, 07:52 AM UTC

   Dear Customers, Our upstream provider Sectigo CA is currently experiencing an issue affecting SSL certificate issuance for domains with the .hk TLD. This may result in errors during the certificate activation or issuance process. Sectigo technical team is currently working on a resolution. At this time, no estimated time for resolution (ETA) is available. We … Continue reading Issues with Sectigo SSL Certificate Issuance for Domains with the .hk TLD – September 9, 2026 → The post Issues with Sectigo SSL Certificate Issuance for Domains with the .hk TLD – September 9, 2026 appeared first on Namecheap Status.

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Started Sep 08, 2026, 06:49 PM UTC· resolved Sep 08, 2026, 06:49 PM UTC

1. investigating Sep 08, 2026, 06:49 PM UTC

   Dear Customers, We regret to inform you that we are experiencing intermittent issues with our namecheap.com website due to a DDoS (Distributed Denial of Service) attack. The domain search might also be affected. Our leading technicians are currently working on the issue and doing their best to neutralize this attack as quickly as possible. Unfortunately, … Continue reading [Updated] DDoS attack on NAMECHEAP.COM → The post [Updated] DDoS attack on NAMECHEAP.COM appeared first on Namecheap Status.

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Started Sep 08, 2026, 12:51 PM UTC· resolved Sep 08, 2026, 12:51 PM UTC

1. investigating Sep 08, 2026, 12:51 PM UTC

   Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you updated. Feel … Continue reading Technical issues on SSL.com CA side –September 8, 2026 → The post Technical issues on SSL.com CA side –September 8, 2026 appeared first on Namecheap Status.

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Started Sep 05, 2026, 03:16 AM UTC· resolved Sep 05, 2026, 03:16 AM UTC

1. investigating Sep 05, 2026, 03:16 AM UTC

   Dear Customers, We are experiencing temporary issues affecting several Namecheap services, including the EasyWP and CDN dashboards, easywp.com, and some Namecheap pages. The issue has been escalated to the responsible team to have it resolved as soon as possible. Affected services: EasyWP and CDN dashboards, easywp.com, and some Namecheap pages. Unfortunately, we do not have … Continue reading [Outage] Temporary Technical Issues with EasyWP, CDN Dashboards, and Namecheap Pages → The post [Outage] Temporary Technical Issues with EasyWP, CDN Dashboards, and Namecheap Pages appeared first on Namecheap Status.

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Started Sep 04, 2026, 11:43 AM UTC· resolved Sep 04, 2026, 11:43 AM UTC

1. in progress Sep 04, 2026, 11:43 AM UTC

   Dear Customers, We are currently experiencing issues with .DE domains. Domain availability checks, registrations, renewals, updates, and WHOIS may be unavailable or processed with delays. Please be informed that the issue is global on the side of the .DE registry. They are currently working on fixing it. Once we have any updates, we will inform … Continue reading [Ongoing] Issues with .DE domain names → The post [Ongoing] Issues with .DE domain names appeared first on Namecheap Status.

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Started Sep 03, 2026, 07:26 PM UTC· resolved Sep 05, 2026, 12:30 AM UTC

1. investigating Sep 03, 2026, 07:26 PM UTC

   Dear Customers, We are currently having issues with payments submitted with PayPal. As a result, some of your payments (direct or top-ups) may fail. As a workaround, you may retry the operation, but success isn’t guaranteed. In the meantime, we recommend that you use another method of payment, such as credit cards (we accept direct … Continue reading Issue with payments submitted via PayPal → The post Issue with payments submitted via PayPal appeared first on Namecheap Status.

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Started Sep 02, 2026, 03:56 PM UTC· resolved Sep 02, 2026, 03:56 PM UTC

1. investigating Sep 02, 2026, 03:56 PM UTC

   Dear clients, We are currently experiencing an issue with the surge of outgoing emails are being rejected by recipient mail servers due to the sending server’s IP being blocked by Spamhaus on Shared and Reseller servers. Our team is actively working on the issue. Unfortunately, we have no ETA so far. We will provide updates … Continue reading TEMPORARY ISSUES WITH OUTGOING EMAILS ON SHARED SERVERS → The post TEMPORARY ISSUES WITH OUTGOING EMAILS ON SHARED SERVERS appeared first on Namecheap Status.

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Started Sep 01, 2026, 08:13 PM UTC· resolved Sep 02, 2026, 02:09 AM UTC

1. investigating Sep 01, 2026, 08:13 PM UTC

   Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in Sectigo SSL certificate issuance – September 1, 2026 → The post Delay in Sectigo SSL certificate issuance – September 1, 2026 appeared first on Namecheap Status.

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Started Sep 01, 2026, 05:27 PM UTC· resolved Sep 01, 2026, 05:27 PM UTC

1. investigating Sep 01, 2026, 05:27 PM UTC

   Dear Customers, We are experiencing temporary issues with EasyWP Managed Hosting. Some clients’ websites may fail to load, displaying the following error: “This site can’t be reached – ERR_CONNECTION_TIMED_OUT”. The issue has been escalated to the responsible team to have it resolved as soon as possible. Affected services: all EasyWP Infrastructure. Unfortunately, we do not … Continue reading Temporary Technical Issues with EasyWP Managed Hosting → The post Temporary Technical Issues with EasyWP Managed Hosting appeared first on Namecheap Status.

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Started Aug 31, 2026, 01:50 AM UTC· resolved Aug 31, 2026, 01:50 AM UTC

1. investigating Aug 31, 2026, 01:50 AM UTC

   Dear Customers, We regret to inform you that Private Email Service is experiencing a temporary issue with sending emails from Private Email accounts via Webmail. The emails you sent are currently delayed; they are not lost – we expect them to be sent soon. Sending from email clients using an SMTP connection should not be … Continue reading Temporary Technical Issues with sending emails from Private Email webmail – August 31, 2026 → The post Temporary Technical Issues with sending emails from Private Email webmail – August 31, 2026 appeared first on Namecheap Status.

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Started Aug 30, 2026, 07:12 PM UTC· resolved Aug 30, 2026, 07:12 PM UTC

1. investigating Aug 30, 2026, 07:12 PM UTC

   Dear Customers, There are some network issues between Cloudflare and Namecheap hosting servers. There might be “Cloudflare 522” errors on hosted websites. Our Technical team is investigating the matter. You can pause Cloudflare on your domains to get it sorted for now. Here is the needed guide: https://developers.cloudflare.com/fundamentals/manage-domains/pause-cloudflare/ Unfortunately, we do not have an ETA … Continue reading TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP HOSTING SERVERS | AUGUST 30, 2026 → The post TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP HOSTING SERVERS | AUGUST 30, 2026 appeared first on Namecheap Status.

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Started Aug 30, 2026, 04:12 AM UTC· resolved Aug 30, 2026, 04:12 AM UTC

1. investigating Aug 30, 2026, 04:12 AM UTC

   Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing, or downloading SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you … Continue reading [Updated] Technical issues on SSL.com CA side → The post [Updated] Technical issues on SSL.com CA side appeared first on Namecheap Status.

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Started Aug 29, 2026, 08:57 PM UTC· resolved Aug 29, 2026, 08:57 PM UTC

1. investigating Aug 29, 2026, 08:57 PM UTC

   Dear Customers, We are currently experiencing issues with the SSL certificate management options. You may face a 500 error when accessing the “SSL Certificates” section of your Namecheap account dashboard. New SSL activations and reissues are resulting in errors. Additionally, you may face errors when trying to download your certificate. We are keeping in touch … Continue reading [Updated] Technical issues with the SSL certificate management options – August 29, 2026 → The post [Updated] Technical issues with the SSL certificate management options – August 29, 2026 appeared first on Namecheap Status.

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Started Aug 26, 2026, 08:25 PM UTC· resolved Aug 26, 2026, 08:25 PM UTC

1. in progress Aug 26, 2026, 08:25 PM UTC

   Dear Customers, We regret to inform you that we are currently facing technical issues on the Shared hosting servers. As a result, the hosted websites on shared servers are affected. List of the affected servers: * Business: 150, 161, 162, 163, 167, 168, 169, 170, 171, 172, 173, 184, 197, 198, 199, 200, 201, 202* … Continue reading [ONGOING] TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP SHARED SERVERS | August 26, 2026 → The post [ONGOING] TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP SHARED SERVERS | August 26, 2026 appeared first on Namecheap Status.

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Started Aug 21, 2026, 04:08 PM UTC· resolved Aug 21, 2026, 04:08 PM UTC

1. investigating Aug 21, 2026, 04:08 PM UTC

   Dear Customers, We regret to inform you that Private Email Service is experiencing temporary technical issues. Affected services: mailbox and subscription management, billing operations. Webmail and IMAP access are not affected. Unfortunately, we do not have an ETA yet. We will surely keep you updated on the progress. We apologize for any inconvenience this may … Continue reading Temporary Technical Issues with Private Email – Aug 21, 2026 → The post Temporary Technical Issues with Private Email – Aug 21, 2026 appeared first on Namecheap Status.

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Started Aug 20, 2026, 04:21 PM UTC· resolved Aug 20, 2026, 04:21 PM UTC

1. investigating Aug 20, 2026, 04:21 PM UTC

   Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error message: “Oops, something went wrong!” . Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we do not have any ETA … Continue reading Temporary issues with the Private Email webmail – August 20, 2026 → The post Temporary issues with the Private Email webmail – August 20, 2026 appeared first on Namecheap Status.

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Started Aug 20, 2026, 12:15 PM UTC· resolved Aug 20, 2026, 12:15 PM UTC

1. investigating Aug 20, 2026, 12:15 PM UTC

   Dear Customers, We’re currently experiencing issues with our support helpdesk. This means we are unable to process emails, but we can still assist you via live Chat. Head to our Help Center, and click the widget located in the bottom right. Our team is working to resolve the issue ASAP, and we’ll keep this post … Continue reading Issues with the Email Support Helpdesk – August 20, 2026 → The post Issues with the Email Support Helpdesk – August 20, 2026 appeared first on Namecheap Status.

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Started Aug 19, 2026, 04:20 AM UTC· resolved Aug 19, 2026, 04:20 AM UTC

1. investigating Aug 19, 2026, 04:20 AM UTC

   Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing, or managing SSL certificates. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com and will keep you updated. Feel free to contact our SSL support team … Continue reading Technical issues on the SSL.com CA side → The post Technical issues on the SSL.com CA side appeared first on Namecheap Status.

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Started Aug 18, 2026, 10:12 PM UTC· resolved Aug 18, 2026, 10:12 PM UTC

1. investigating Aug 18, 2026, 10:12 PM UTC

   Dear Customers, We regret to inform you that our upstream provider, SSL.com, is currently experiencing issues that are causing delays in certificate issuance. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with SSL.com CA and will keep you updated. If you have already completed the Domain Control Validation (DCV) … Continue reading Delay in SSL certificate issuance → The post Delay in SSL certificate issuance appeared first on Namecheap Status.

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Started Aug 17, 2026, 11:49 AM UTC· resolved Aug 19, 2026, 06:16 PM UTC

1. scheduled Aug 17, 2026, 11:49 AM UTC

   Dear Customers, We would like to inform you that we are going to perform scheduled Software maintenance on the EasyWP platform. It will start on Tuesday, August 25, at 03:00 AM EDT | 07:00 UTC. During the maintenance, each website may experience a single period of downtime lasting up to 1 minute. The maintenance is … Continue reading [Planned] Website maintenance on EasyWP | August 25-27, 2026 → The post [Planned] Website maintenance on EasyWP | August 25-27, 2026 appeared first on Namecheap Status.

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Started Aug 15, 2026, 01:14 PM UTC· resolved Aug 15, 2026, 01:14 PM UTC

1. in progress Aug 15, 2026, 01:14 PM UTC

   Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error messages: “Something went wrong” or “Error occurred while loading emails”. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we do … Continue reading [Ongoing] Temporary issues with the Private Email webmail – August 15, 2026 → The post [Ongoing] Temporary issues with the Private Email webmail – August 15, 2026 appeared first on Namecheap Status.

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