Namecheap incident

Connectivity issues on our Customer Support team side – May 17, 2026

Resolved on May 17, 2026, affecting General.

investigating May 17, 2026, 11:51 AM UTC

Dear Customers, Our Customer Support Team is currently experiencing connectivity issues, which may lead to delays in replies. Please accept our apologies as we work to resolve the issue ASAP..= To ensure your query is addressed quickly and reliably, we recommend sending an email rather than initiating a chat until we restore normal service. We … Continue reading Connectivity issues on our Customer Support team side – May 17, 2026 → The post Connectivity issues on our Customer Support team side – May 17, 2026 appeared first on Namecheap Status.

Started
May 17, 2026, 11:51 AM UTC
Resolved
May 17, 2026, 11:51 AM UTC
Duration
–
Detected by Pingoru
May 17, 2026, 11:51 AM UTC

Affected components

General

Update timeline

  1. investigating May 17, 2026, 11:51 AM UTC

    Dear Customers, Our Customer Support Team is currently experiencing connectivity issues, which may lead to delays in replies. Please accept our apologies as we work to resolve the issue ASAP..= To ensure your query is addressed quickly and reliably, we recommend sending an email rather than initiating a chat until we restore normal service. We … Continue reading Connectivity issues on our Customer Support team side – May 17, 2026 → The post Connectivity issues on our Customer Support team side – May 17, 2026 appeared first on Namecheap Status.

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