Namecheap incident

Issue with Webmail access on Shared servers | September 11, 2026

Resolved on September 11, 2026, affecting Hosting and Shared Servers.

in progress Sep 11, 2026, 08:18 AM UTC

Dear Customers, Unfortunately, we are currently experiencing issues with Webmail access on Shared servers. You may encounter the following error: “Connection to storage server failed.” Our technical team is currently working to have the matter resolved as soon as possible. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding … Continue reading [Ongoing] Issue with Webmail access on Shared servers | September 11, 2026 → The post [Ongoing] Issue with Webmail access on Shared servers | September 11, 2026 appeared first on Namecheap Status.

Started
Sep 11, 2026, 08:18 AM UTC
Resolved
Sep 11, 2026, 08:18 AM UTC
Duration
–
Detected by Pingoru
Sep 11, 2026, 08:18 AM UTC

Affected components

HostingShared Servers

Update timeline

  1. in progress Sep 11, 2026, 08:18 AM UTC

    Dear Customers, Unfortunately, we are currently experiencing issues with Webmail access on Shared servers. You may encounter the following error: “Connection to storage server failed.” Our technical team is currently working to have the matter resolved as soon as possible. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding … Continue reading [Ongoing] Issue with Webmail access on Shared servers | September 11, 2026 → The post [Ongoing] Issue with Webmail access on Shared servers | September 11, 2026 appeared first on Namecheap Status.

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