MyPet incident

User interfaces are down

Resolved after 1 hour 17 minutes, affecting Websites (myvet.mypethq.io) and Websites (app.mypethq.io), on May 19, 2026.

investigating May 19, 2026, 09:12 PM UTC

Both MyVet and app are experiencing issues as our service provider Netlify is down. We'll update this as we know more and decide a path forward. This incident now looks resolved.

Started
May 19, 2026, 09:12 PM UTC
Resolved
May 19, 2026, 10:29 PM UTC
Duration
1h 17m
Detected by Pingoru
May 19, 2026, 09:12 PM UTC

Affected components

Websites (myvet.mypethq.io)Websites (app.mypethq.io)

Update timeline

  1. investigating May 19, 2026, 09:12 PM UTC

    Both MyVet and app are experiencing issues as our service provider Netlify is down. We'll update this as we know more and decide a path forward. This incident now looks resolved.

  2. resolved May 19, 2026, 10:29 PM UTC

    Netlify have notifed us that the issue is solved and they're monitoring.

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